Shipping & Returns
(Shipping And Return)
DEFECTIVE DVD's: We at ClassicKungFuMovies.com take pride in providing quality import DVDs at the most affordable prices.
Unfortunately problems do occur, which sometimes prevent our customers from experiencing the full enjoyment of their purchase. Our goal is to help correct the problem as soon as possible.
Common DVD problems include disc recognition errors and picture skipping. These problems are the result of one of following:DVD Player Incompatibility
To eliminate this problem, we ask that you test a potential defective DVD on at least one other DVD player of a different make an model.
If the disc plays fine on the other DVD player, you have a problem with your DVD player. In many cases, your laser head may need cleaning. Most DVD player manufacturers recommend using a cleaning kit every 4-6 months.
Scratched Or Dirty Discs.
Scratches on the surface of the disc are a common problem and are usually the result of the disc becoming dislodged from the case spindle during transit. ClassicKungFuMovies.com never sends DVDs that are loose in the case. Normally a few scratches won't affect playback. Many "spindle marks" can also be removed by simply using your thumb to buff them out.ClassicKungFuMovors.com pays return shipping to you. You must pay shipping to us.
RETURNS: We ask that all returns are shipped back to ClassicKungFuMovies. Our address is (1800 Phillips Ave Greensboro NC, 27405). We ask that all returns are sent back to us within (14) days from the time that you receive your order. There are absolutely no cash refunds, only exchange for the same title. If at any time an item is returned back to us and we are out of stock on that particular title, we will gladly exchange it for a different title of equal value.
Thank you for your interest in "ClassicKungFuMovies.com" and we look forward to doing business with you soon!!